Shipping
Malaysia Shipping Rates
1. Express Delivery (West Malaysia):
i. Order value below RM200: RM8 flat
ii. Order value RM200 and above: Free delivery
iii. Expected Arrival of Goods: 2 - 5 working days upon order confirmation (when you receive a confirmation email from us). An email notification with the delivery tracking number will be sent to you via email for your reference and personal tracking.
2. Express Delivery (East Malaysia):
i. Order value RM400 and above: Free delivery
ii. Order value below RM400:
| WEIGHT | First 2kg | 2.01kg - 3kg | 3.01kg - 4kg | 4.01 kg - 5kg | 5kg and above |
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East Malaysia
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RM 15
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RM 20
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RM 28
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RM 38
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RM 48
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iii. Expected Arrival of Goods: 2 - 5 working days upon order confirmation (when you receive a confirmation email from us). An email notification with the delivery tracking number will be sent to you via email for your reference and personal tracking.
International Shipping Rates
International Express Shipping Rates :
| Country | First 1.0kg | 1.01kg - 1.5kg | 1.51kg - 2kg | 2.01 kg - 3kg | 3.01kg - 4kg |
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| Australia | RM 86 | RM 95 | RM 105 | RM 125 | RM 150 |
| Hong Kong | RM 98 | RM 111 |
RM 125
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RM 158 |
RM 180
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| Indonesia | RM 24 | RM 40 |
RM 58
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RM 89 |
RM 105
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| Philippines | RM 101 | RM 126 |
RM 151
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RM 206 |
RM 250
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| Taiwan | RM 45 | RM 52 |
RM 58
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RM 73 |
RM 83
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RM 156
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RM 250
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Next Day Delivery (NOT AVAILABLE): Singapore Only, for orders up to 5kg. Flat fee of RM50 applies for Next Day Delivery with a cut off time at 12pm on Mondays - Thursdays. Not applicable on Malaysia public holidays. Once order is confirmed, change in shipping information or rescheduling is not allowed.
Free Delivery:
• Singapore & Indonesia: Order above RM350
*If your country is not stated in this table, please contact us at ask@livlola.com. Please note that the shipping rates stated above may subject to change depending on fuel prices, country's rules & regulation and other unforeseen circumstances. The shipping rates above does not include custom tax & duties. Receiver may be subjected to custom tax and duties for international orders.
Expected arrival of goods: 4 - 7 working days upon order confirmation (when you receive a confirmation email from us). An email notification with the delivery tracking number will be sent to you via email for your reference and personal tracking.
Mailing address:
Mailing address provided upon order confirmation has to be in FULL & ACCURATE. Should there be any mistakes in such details, delivery of goods will be done 2 - 3 days upon receiving the accurate mailing address and shipping fee will be charged to the buyer.
Disclaimer:
Once delivery tracking number is sent to the respective buyer, LIVLOLA will not be held responsible should there be any losses or damage during delivery.